Orange Money Afrique: A Mobile Money Service for Africa
Orange Money Afrique is a mobile money service offered by Orange S.A., a leading telecom operator in Africa and the Middle East. It allows users to deposit money into an account linked to their mobile phone number, and then access a range of services, such as transferring money domestically and internationally, paying bills, buying airtime top-up, and more.
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The service is available in most of the group's affiliates in Africa, and since June 2016, it is also available in France, where it enables international money transfer to Côte d'Ivoire, Sénégal and Mali.
In this article, we will explore the features, benefits, competitors, and reviews of Orange Money Afrique and its app, which can be downloaded from .
Features of Orange Money Afrique
Orange Money Afrique offers a variety of features that make it easy and convenient for users to manage their finances from their mobile phones. Some of the main features are:
View your balance and transaction history: You can access your Orange Money balance in real time and see your last 50 transactions at a glance.
Transfer money: You can transfer money to your contacts, whether they are in your country, internationally or with another operator. You can also transfer money between your bank and Orange Money account.
Top up credit: You can top up your phone credit or the credit of your contacts with a few clicks.
Pay and manage your bills: You can discover all the Orange Money partners available and pay your bills in one click. You can also pay your merchant with his merchant number or QR Code, no need to have cash.
Subscribe and manage Orange Bank: You can discover Orange Bank Tik Tak offers to get a loan or to save money. This feature is available only in Côte dIvoire.
Benefits of Orange Money Afrique
Orange Money Afrique provides several benefits for both customers and merchants who use the service. Some of the benefits are:
Security: Your transactions with Orange Money Afrique are secured by a secret code or your fingerprint. You can also change your secret code and manage your privacy from the app.
Rapidity: Orange Money Afrique is a real-time service that saves you time and hassle. No more queues or delays at the bank or the point of sale.
Simplicity: Orange Money Afrique is easy to use and compatible with all mobile phones. You just need to dial #144# or use the app and follow the instructions.
Economy: Orange Money Afrique does not charge any fees for managing your account or for bill payments. It also offers competitive rates for transfers and top-ups.
Accessibility: Orange Money Afrique is accessible to everyone who has an Orange SIM card and a valid ID. You can open an account for free at any point of sale displaying the Orange Money signage. You can also find the nearest point of sale from the app.
Competitors of Orange Money Afrique. Competitors of Orange Money Afrique
Orange Money Afrique is not the only mobile money service in Africa. There are many other providers that offer similar or different services to customers and merchants. Some of the main competitors are:
M-Pesa: M-Pesa is the most popular and widely used mobile money service in Africa, especially in East Africa. It is managed by Vodafone and Safaricom and operates in seven countries: Kenya, Tanzania, Lesotho, DRC, Ghana, Mozambique and Egypt. It allows users to send and receive money, pay bills, buy goods and services, access loans and savings, and more.
MoMo: MoMo is the mobile money service of MTN Group, a leading telecom operator in Africa. It operates in 16 countries: Afghanistan, Benin, Cameroon, Congo Brazzaville, Ghana, Guinea Bissau, Guinea Republic, Ivory Coast, Liberia, Nigeria, Rwanda, South Africa, Swaziland, Uganda, Zambia and Zimbabwe. It allows users to send and receive money, pay bills, buy airtime top-up, access loans and insurance, and more.
Airtel Money: Airtel Money is the mobile money service of Airtel Africa, another leading telecom operator in Africa. It operates in 14 countries: Burkina Faso, Chad, Congo DRC, Gabon, Ghana, Kenya, Madagascar, Malawi, Niger, Nigeria, Rwanda, Tanzania, Uganda and Zambia. It allows users to send and receive money, pay bills, buy airtime top-up, access loans and savings, and more.
Reviews of Orange Money Afrique
Orange Money Afrique has received mixed reviews from its users on the Google Play Store and the App Store. The app has an average rating of 3.9 out of 5 stars on the Google Play Store and 4.1 out of 5 stars on the App Store . Some of the positive reviews praise the app for its convenience, ease of use, security and customer service. Some of the negative reviews complain about the app's bugs, errors, delays and fees.
Here are some examples of user reviews from both platforms:
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Positive ReviewsNegative Reviews
"I love this app because it makes my life easier. I can send money to my family and friends in Africa without any hassle. The app is very user-friendly and secure. I recommend it to anyone who wants to use mobile money." "This app is very frustrating. It always gives me errors when I try to transfer money or pay bills. Sometimes it takes too long to process my transactions or it deducts money from my account without confirmation. The customer service is also very poor."
"This app is amazing. It allows me to manage my Orange Money account from anywhere. I can check my balance, transfer money, pay bills and more with just a few clicks. The app is also very fast and reliable. I love it." "This app is a scam. They charge me fees for every transaction I make with Orange Money. They also have hidden charges that they don't tell you about. They are stealing from their customers. I hate this app."
"This app is very helpful. It helps me to save money and access loans with Orange Bank Tik Tak. The app is also very secure and easy to use. I can use my fingerprint or secret code to access my account. The customer service is also very responsive." "This app is useless. It doesn't work properly on my phone. It crashes all the time or it doesn't load at all. It also consumes a lot of data and battery power. The app needs a lot of improvement."
Conclusion
Orange Money Afrique is a mobile money service that offers a range of features and benefits for its users in Africa and France. It allows users to deposit money into an account linked to their mobile phone number and access services such as transferring money domestically and internationally, paying bills, buying airtime top-up and more.
The service faces competition from other mobile money providers in Africa such as M-Pesa MoMo and Airtel Money which offer similar or different services to customers and merchants.
The app has received mixed reviews from its users on the Google Play Store and the App Store with some praising it for its convenience, ease of use, security and customer service, and some complaining about its bugs, errors, delays and fees.
If you are interested in using Orange Money Afrique or downloading its app, you can visit their official website .
FAQs
Here are some common questions and answers about Orange Money Afrique:
How do I open an Orange Money account?
To open an Orange Money account, you need to have an Orange SIM card and a valid ID. You can visit any point of sale displaying the Orange Money signage and fill in a registration form. You will receive a confirmation SMS with your secret code and your account will be activated. You can also open an account online by following the steps .
How do I deposit money into my Orange Money account?
To deposit money into your Orange Money account, you can visit any point of sale displaying the Orange Money signage and give them the amount you want to deposit. You will receive a confirmation SMS with your new balance. You can also deposit money from your bank account by linking it to your Orange Money account.
How do I withdraw money from my Orange Money account?
To withdraw money from your Orange Money account, you can visit any point of sale displaying the Orange Money signage and give them your phone number and secret code. You will receive a confirmation SMS with your new balance. You can also withdraw money to your bank account by linking it to your Orange Money account.
How do I send money with Orange Money Afrique?
To send money with Orange Money Afrique, you can dial #144# or use the app and choose the option "Send money". You can then enter the recipient's phone number or select it from your contacts. You can also choose the country and the operator if you are sending money internationally. You will then enter the amount you want to send and confirm with your secret code or fingerprint. You and the recipient will receive a confirmation SMS with the transaction details.
How do I pay bills with Orange Money Afrique?
To pay bills with Orange Money Afrique, you can dial #144# or use the app and choose the option "Pay bills". You can then discover all the Orange Money partners available and select the one you want to pay. You will then enter the reference number or scan the QR Code of the bill. You will then enter the amount you want to pay and confirm with your secret code or fingerprint. You will receive a confirmation SMS with the transaction details.
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